It is pleased to address you to express that we are a Tour Operator agency located in the imperial city of Cusco (Peru) with experience in the market, offering conventional and adventure tour with quality service and personalized attention achieving total satisfaction customer.
Hereby, the travel agency Peru Sensations, informs the general public its Terms and Conditions of our Services.
In a diverse country with an ancient past PERU SENSATIONS. It offers a range of alternatives, with a quality of service and personal attention providing total customer satisfaction. For this we have the best service providers (hotels, restaurants) committed to social and environmental responsibility.
LIABILITY: In a diverse country will demand a lot of flexibility and discretion in those programs to changes in the services that could be made without notice due to circumstances beyond our control PERU SENSATIONS. Declares assumes no responsibility for acts of God, strikes, bad weather, earthquakes, political situations, etc. to determine cancellations, changes, delays, etc. The customer must pay all expenses caused by this situation. Also it is not responsible for lost belongings, theft or damage to baggage. PERU SENSATIONS reserves the right to cancel or modify the planned program when it considers it to better develop the service and / or passenger safety.
TRAVEL INSURANCE: Before starting your trip we recommend you get travel insurance that covers accidents, medical expenses and emergency repatriation, including air rescue and air ambulance. We also recommend earmark insurance cancellations and lost luggage. Please send us a scanned copy of your policy to copy our mail.
RISKS: You understand the risks involved with booking any of our tours or adventure tours (overhead lines of Nazca, buggies, Colca trek, Inca Trail, Salkantay trek, trek Ausangate, Choquequirao trek, Inca Jungle, Lares trek etc.) taking fully the risks involved in making such trips. PERU SENSATIONS. accepts no responsibility for events that may happen during the tourist trip by negligence or events beyond our control.
PRICES AND RESERVES (DEPOSIT): Tour prices are handled according to the (high or low) season (private or group) number, seasons (summer or winter) and forms Early booking (Paypal, Western Union , bank transfer etc.).
To secure your reservation you need to pay at least 50% of the total cost of the tour, the rest will be paid in our office once you reach the city of Cusco.
To get the discount as a national (Peru) college student, you must provide a photocopy and / or send via email a scanned image of his identification card in force at the time of booking.
To get the discount as an international university student, you must provide a photocopy and / or send via email a scanned image of their respective ISIC card effect at the time of booking. ISIC card (if applicable) must be valid also have to present identity documents (ID or passport, ISIC) before starting your tour and upon entry to the various tourist attractions (Machu Picchu, the Sacred Valley, etc.).
The fees for sending the deposit of 50% for reservation and others will be covered by the customer and are not included in the cost of our tours. One or two nights before your tour will be a preliminary talk (briefing) in their hotel, the time will be previously confirmed.
Final balance payment: We require that you complete the remaining payment in our office and should be done before starting his tour.. Payment must be in cash (US dollars or local currency). We reserve the right to cancel your trip if fails to pay by the deadline.
CANCELLATIONS: Deposit sent for booking is not refundable or transferable.
PERU SENSATIONS. If passengers want to make any change of date must be notified by e-mail or in person at least 48 hours before your scheduled tour (NOT APPLICABLE TO THE INCA TRAIL TOUR). We can always make your changes there is availability. The passenger will have to cover the additional costs involved such changes.
If the passenger made the advance payment of 50% for the reservation of the tour and subsequently decides to cancel the tour 30 days before the date reserved PERU SENSATIONS. You can only return 50% of the payment made by the participant. Otherwise, adverse or different PERU SENSATIONS. He will return no monetary amount covering the participant and administrative costs.
If the passenger made full payment for the reservation of the tour and subsequently decides to cancel the tour with less than 30 days before the date reserved PERU SENSATIONS. You can return 50% of the payment made.
Return to date change: If passengers want to stay an extra night without being requested when booking the tour, we can help but the passenger will have to cover the penalty. Involving the change of date or time paid by the customer (food, hotel, transportation, etc.).
Train Tickets: PERURAIL company, manages the sale of train tickets at different times, we are subject to that mode
If you want to change ticket train schedule and whether it is possible either on the same train category or another category, Customer agrees to assume the extras that this involves charges.
_ When you confirm your reservation. You state that it is fully accepting our terms and conditions.
Thank you in advance for trusting us, we are sure you will have an unforgettable experience.